When you access an email account through a desktop email application such as “Outlook,Android,iOS for iPhone/iPad/iPod and MacOS® Mail.app®”, the email application will require specific information about your email account. You can use the auto-configure options from cpanel to attempt to automatically configure your email application. If the available options are not compatible with your application, you will need to use the Manual Settings information as below.
Mail Client Manual Settings
If you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below. We recommend that you use IMAP and SMTP for your email account rather than ActiveSync unless you are on Android and need calendar and contacts support or push updates.
| Username: | Use the email address registered. |
| Password: | Use the email account’s password. |
| Incoming Server: | mail.(yourdomainname.com)
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| Outgoing Server: | mail.(yourdomainname.com)
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IMAP, POP3, and SMTP require authentication.
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| Username: | Use the email address registered. |
| Password: | Use the email account’s password. |
| Incoming Server: | mail.(yourdomainname.com)
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| Outgoing Server: | mail.(yourdomainname.com)
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IMAP, POP3, and SMTP require authentication.
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Notes:
- IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
- POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
- Outgoing mail is sent using SMTP.
- We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.